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Future Ford Lincoln of Concord

Coronavirus Information & FAQ

At Future Ford of Concord, we want to keep you informed of your car-buying and -servicing options during these uncertain times. Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership. No matter the department you’re looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.
Yes, Future Ford of Concord is open! Please know that all of us consider the health and safety of our customers and employees a top priority. Our Concord Ford dealership has new practices and sanitation measures in place to ensure every customer can feel confident shopping here.
Yes, you can buy a car from Future Ford of Concord right now. We’re dedicated to serving the local CA community any way we can during the COVID-19 pandemic, so we’re making it easy to upgrade to a new Ford or used car. Know the team at our CA Ford dealer is trained on the best practices for social distancing.
Yes, we offer delivery service. Our team would be happy to bring you the car, truck or SUV you’ve been eyeing so you can take a test-drive. If you’d then like to buy the car, we’ll review any relevant new Ford specials with you. Know that all of our vehicles are properly sanitized and disinfected per guidelines from local authorities.
Yes, auto repair shops are essential businesses in California. Our Concord service center is ready to handle routine maintenance and other Ford service tasks.
Yes, Future Ford of Concord is open for service. We’re making it easier than ever to get an oil change, new car battery or replacement Ford parts you need because we’ll come to you. We’re currently offering service pick-up and delivery, as well as Early Bird drop-off hours for service to reduce customers’ exposure to other people. If you’d like to schedule a service appointment or learn about our available loaner cars, just give us a call at 888-505-2371.

Here at Future Ford of Concord, there’s nothing more important to us than the health and safety of our customers and employees. We’ve decided to adjust schedules and operations for some of our staff to ensure that we stay well and can continue serving our customers efficiently. These schedule adjustments should have minimal impact on our in-store operations. In addition to our regular cleaning schedule, we are taking steps to protect our community, including:

  • Delivery for test-drives, sales and service
  • Thorough cleanings of all dealership facilities daily
  • Sanitizing gel and foam stations available on-site
  • Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well
  • Adhering to the recommended six feet of social distance from other staff and customers
Please contact Future Ford of Concord if you have any other questions about the best practices we have in place to combat coronavirus or about the services we can offer you during this pandemic. Thank you for being a loyal customer.